HOTEL-KEY Property Management System (PMS) automates and manages various operations and processes in a hotel. It acts as the central hub for managing all hotel activities, including reservations, front desk operations, housekeeping, billing, guest check-in/check-out, and reporting. PMS is designed to streamline hotel operations, enhance guest experience, and improve overall efficiency by integrating different departments into one unified system
Create and manage reservations with ease, including group bookings and walk-in guests.
Streamline the check-in and check-out processes with automated features and customizable workflows.
Effectively track and manage no-show guests.
Monitor room status and assign housekeeping tasks efficiently.
Schedule and track maintenance requests to ensure optimal room conditions. and customizable workflows.
Maintain accurate inventory records for housekeeping supplies and amenities.
Access detailed reports on occupancy rates, revenue, and other key metrics.
Automate nightly audits and generate comprehensive reports. and customizable workflows.
Track changes and modifications to guest records and transactions.
Create detailed guest profiles to tailor services and preferences.
Efficiently handle guest requests, from room service to maintenance issues.
Keep track of lost items and reunite them with their owners.
Send welcome emails or messages with personalized offers (e.g., room upgrades, dining reservations).
Simplify daily cash and inventory management.
Generate professional invoices and receipts for guests.
Create flexible rate plans and generate performa invoices.
Combine multiple guest profiles for a seamless experience.
Manage relationships with travel agents and track commissions.
Accommodate multiple guests sharing a single bill.
guest invoice could generate on multicurrency.
Receive timely notifications for guest, birthdays, and special requests.
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